Terms and Conditions

Terms and Conditions of Use

Welcome to Janhvi Enterprises. By accessing our website, using our services, or purchasing products from our franchise showrooms, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the services of Janhvi Enterprises, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. About Janhvi Enterprises

Janhvi Enterprises is a proprietorship firm established in 2006, specializing in franchise operations for Pearl Jewellery and kitchen appliances, and providing comprehensive corporate gifting solutions. The firm is owned and managed by Mr. Ajit Kumar Pandey with support from Mrs. Maya Pandey.

3. Franchise Operations

We operate through four franchise showrooms offering products from various brands. Please note:

• Product availability may vary by location
• Pricing may differ between franchise outlets
• All franchise outlets operate under the standards set by Janhvi Enterprises
• Brand-specific warranties and guarantees apply as per manufacturer policies

4. Corporate Gifting Services

For our corporate and institutional clients, we provide customized gifting solutions. Terms specific to corporate services include:

• Minimum order quantities may apply
• Custom branding and packaging available at additional cost
• Bulk pricing offered for qualifying orders
• Delivery timelines vary based on order size and customization requirements
• Payment terms negotiable for established corporate clients

5. Product Information and Pricing

• We strive to ensure product information is accurate but do not guarantee completeness
• Prices are subject to change without notice
• All prices are in Indian Rupees (₹) unless otherwise specified
• Additional taxes and delivery charges may apply
• Displayed prices at franchise locations are final at point of sale

6. Orders and Payment Terms

Payment Methods: We accept cash, credit/debit cards, UPI, and net banking.

• Full payment required before order processing for retail customers
• Corporate clients may be eligible for credit terms (subject to approval)
• All payments are processed through secure channels
• Payment confirmation is required for order fulfillment

7. Delivery and Shipping

• Delivery timelines vary based on product availability and location
• Shipping charges apply based on delivery location
• Corporate bulk orders may have separate delivery arrangements
• We are not responsible for delays caused by third-party logistics providers
• Installation services available for select products at additional cost

8. Returns, Exchanges, and Warranty

Return Policy:

• Products must be returned in original condition with all accessories
• Return requests must be made within 7 days of purchase
• Customized or personalized items cannot be returned
• Proof of purchase (original invoice) required for all returns

Warranty:

• Products carry manufacturer's warranty as specified
• Warranty claims must be processed through authorized service centers
• Warranty does not cover damage from misuse or unauthorized repairs

9. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of Janhvi Enterprises or our franchise partners and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Janhvi Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.

11. User Conduct

Users agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Provide false or misleading information

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, where Janhvi Enterprises is primarily located.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

15. Company Background

Effective Date: February 14, 2026